The Delegate + is designed for urban professionals and students who need a lightweight, high-capacity 20-liter bag for devices up to 15.6 inches. It features a durable chassis and genuine YKK hardware, but the fixed strap creates friction and discomfort under heavy loads. Consider other options if you need internal dividers or the expandable volume available in the base Delegate model.
Scorecard
| Metric | Value |
| DVSS Score | 83.79 |
| Satisfaction Tier | Excellent |
| Critical Dissatisfaction Rate (CDR) | 4.19% |
| Statistical Basis | 4,624 Ratings |
| Analysis Sample | 84 Verified Owner Reports |
Who Fits the Delegate +?
The bag balances a spacious 20-liter interior with minimal internal organization, prioritizing bulk storage over sorting small items. Its design reflects a courier or DJ-bag style.
The Commuter Minimalist: BUY
- Best Fit: Daily users carrying single-unit hardware and flat documents.
- Critical Limit: 15.6-inch Laptop.
The chassis is optimized for weight-to-volume efficiency (30.5 x 38.5 x 13 cm) rather than structural rigidity. Users who need to move quickly in urban environments benefit from the soft-sided polyester that contours to the body, is machine-washable at 30°C, and features a “Sunday Grey” colorway that effectively masks surface-level grime.
The Professional Educator: BUY
- Best Fit: Language teachers and academics moving between classrooms.
- Critical Limit: A4 “Chunky” Planner / Ring Binder.
The 20-liter capacity allows for “non-strategic” packing of bulky planners, water bottles, and pencil cases. For users rushing between sessions, the oversized main compartment provides the necessary clearance to throw items in quickly without the need for meticulous arrangement.
The Heavy-Load Technician: SKIP
- Best Fit: Users carrying multiple electronics and peripheral cables.
- Critical Limit: 5kg+ Total Load.
The fixed strap geometry causes the webbing to pucker and twist under significant vertical pressure. Without internal dividers or a reinforced base, heavy items tend to shift to the bottom, increasing ergonomic strain on the non-removable shoulder pad.
Load Carriage: Strap Interface Failure
The strap is a single-point failure, as the plastic loops do not provide the articulation needed for angled carrying.
| Metric | Value |
| Mention Rate | 34.5% (29/84) |
| Performance Status | Mixed |
| Comfort Limit | < 4kg Payload |
- “The strap twists within the plastic loop when carried over shoulder.” — Daily Commuter.
- “Shoulder pad is not padded. Its just solid plastic that hardly bends…” — 10-Year Repeat Owner
The strap often bunches and rotates within the plastic buckle, concentrating pressure on a narrow section of webbing rather than distributing it across the shoulder pad. This is a step back from the 2005 model, which had rotating attachments.
Internal Containment: 15.6-inch Hardware Limit
The main compartment offers ample space but lacks the protective padding of dedicated tech bags.
| Metric | Value |
| Mention Rate | 41.6% (35/84) |
| Performance Status | Strength |
| Comfort Limit | 15.6-inch Device |
- “Fits a 15.6 inch laptop and other things inside.” — Lenovo 15.6″ Owner
- “17 inch laptop including. Tek sıkıntısı… omuzda inanılmaz bir ağrı yapıyor.” — 17″ Laptop User
Inside, a padded laptop sleeve and a general cargo area are separated by a single Velcro closure. The sleeve fits 15.6-inch devices but lacks bottom-edge padding, and the ‘plus’ model lacks an expandable perimeter zipper.
Chassis Integrity: Synthetic Resilience
The 600D polyester construction offers a high strength-to-weight ratio, supporting long-term use.
| Metric | Value |
| Mention Rate | 27.3% (23/84) |
| Performance Status | Strength |
| Comfort Limit | 10-Year Lifecycle |
- “Exceptionally well built, with a tough zipper and multiple pockets…” — Daily User.
- “Material is thin and looking at the seams I don’t think it will last.” — 10-Year Repeat Owner
The fabric uses genuine Japanese YKK zippers and is highly water-repellent for short exposures. Some users find the material stiffer than in earlier versions, but the technical weave supports a decade of use for most users.
Fastening Hardware: Dual-Clip Security
The secondary closure uses large plastic buckles to secure the front flap.
| Metric | Value |
| Mention Rate | 11.9% (10/84) |
| Performance Status | Strength |
| Comfort Limit | Not Found |
- “The clips are sturdy, hard plastic, and the overall construction has a clean… aesthetic.” — 17″ Laptop User
- “Le système de fermeture à boucle est sécurisé et facile à utiliser.” — University Student
The clips are made from high-density plastic for durability. While they provide secure compression, they require two hands to open, which can slow access for frequent users.
Quick-Access Storage: Front Flap Dynamics
A single horizontal zipper on the flap provides the main external storage for flat items.
| Metric | Value |
| Mention Rate | 15.4% (13/84) |
| Performance Status | Mixed |
| Comfort Limit | A4 Document Size |
- “Long zipped pocket on the flap say for a4 sheets.” — A4 Document User.
- “Les objets enfermés ont tendance à remonter, se baladant de toute part. (Objects that are locked up tend to rise up, moving around in all directions)” — Language Teacher
When the bag is unbuckled, items in the flap pocket shift toward the opening, increasing the risk of spills if the zipper is not fully closed.
Rear Interface: Velcro Closure Limitations
The back pocket uses a single fastening point instead of a zipper, reducing its security.
| Metric | Value |
| Mention Rate | 8.3% (7/84) |
| Performance Status | Weakness |
| Comfort Limit | Not Found |
- “The rear pocket is closed by a short length of Velcro… needs a full length zip.” — Holiday Traveler.
- “Back features a larger open slot that can also be used to attach to a suitcase.” — Suitcase User
The rear pocket closes with a 2-inch Velcro strip instead of a full-width closure, reducing security for thin items but allowing quick access as a luggage pass-through.
Organizational Architecture: Internal Entropy
Without small-item dividers, users must rely on external pouches to organize accessories.
| Metric | Value |
| Mention Rate | 19.0% (16/84) |
| Performance Status | Weakness |
| Comfort Limit | Not Found |
- “No internal pockets for organizing. No key retainer to hang a spare key.” — Motorcycle User
- “Requiring a hunt for anything smaller than an iPad.” — iPad/Tablet User
The interior lacks dedicated slots for pens, keys, or batteries. This basic design supports large document storage but requires additional sleeves for accessory protection.
Can the Delegate + Hold Your Gear?
The bag’s usability depends on cargo thickness and the user’s comfort with unpadded straps.
| Accessory or Sizing Item | Status | Technical Conflict/Result |
| 15.6-inch Laptop | Fits | Snug fit in the dedicated padded sleeve. |
| 17-inch Laptop | Tight | Can fit in the main compartment; lacks sleeve protection. |
| Large Ring Binder | Fits | Accommodates a “Große Ringmappe” with space for a bottle. |
| Kindle | Fits | Fits easily into flap or main compartment. |
| Water Bottle | Tight | Internal storage only; no external mesh or holster. |
| Trolley Handle | Fails | Modern Delegate + models lack the secure rear luggage pass-through. |
The ‘Delegate +’ model removes the side-expansion zipper and the rear trolley strap on many variants. Some users find it cost-effective to buy two sizes for about £52, rather than £55 for a single large unit.
Should You Buy the Delegate +?
The Delegate + offers high volume and low weight for those who value long-term durability over ergonomic comfort. Its 20-liter capacity is limited by a strap that puckers under loads over 4 kg.
BUY the Delegate + if:
- 15.6-inch Laptop: You carry a standard-sized laptop and flat folders daily.
- 10-Year Lifecycle: You require a bag that survives machine washing at 30°C and heavy abrasion.
SKIP the Delegate + if:
- Shoulder Sensitivity: The non-removable, rigid plastic shoulder pad causes discomfort.
- Detailed Organization: You need internal pen slots, key clips, or zipped small-item pockets.
Switching from a rotating strap attachment to a fixed loop has caused a persistent twisting issue. Although the chassis is highly durable, the carry system does not fully support the bag’s 20-liter capacity.
